– Ines Woltmann, self-employed for 20 years as a consultant for companies that need interim managers in sales. Focus on customer acquisition, customer loyalty, sales processes, employee development, sales development, new business and existing customer management.
– Also Sales Manager at Vodafone and Debitel.
– Global Customer Service Manager at Monster
– Head of Sales Employer Branding Agencies
– 20 years of management experience in sales and customer service in a wide range of industries.
– Of these, 12 years of sales management in established, international groups (Vodafone, Monster), as well as in start-up companies.
– 8 years of management experience in national and international customer service.
– Familiar with outsourcing measures, restructuring and change management.
– Establishment of completely new sales structures, target group analyses, creation of commission models, introduction and control of KPI’s and campaign management.
– Experienced in recruiting, training and development of sales staff.
– Many years of experience in workflow optimization, process development and workload transition.
– Profound IT and telecommunication knowledge in various CRM systems, ticket tools and Voip applications.
